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N-able N-sight RMM

N-able N-sight RMM

Overview

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

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Recent Reviews

TrustRadius Insights

SolarWinds RMM is a comprehensive network management solution that has proven to be invaluable for Managed Service Providers, or MSPs, and …
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Great product overall

10 out of 10
October 12, 2022
Incentivized
The product is being used by the IT department to support both in-house staff and all our customers with an IT Support contract. This …
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SolarWinds RMM, It Just Works

10 out of 10
January 02, 2020
We use it as an easy way to keep up with clients such as Doctors and Dentists. These clients have dynamic days where remote support at odd …
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SolarWinds MSP ON FIRE!

9 out of 10
December 24, 2019
We use N-Central for our environment, managing workstations and servers, printers, switches, and network appliances. We use SolarWinds RMM …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 4 features
  • Policy-based automation (15)
    10.0
    100%
  • Network device monitoring (14)
    10.0
    100%
  • Remote monitoring (15)
    10.0
    100%
  • Patch Management (15)
    10.0
    100%
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Pricing

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N/A
Unavailable

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

How to integrate N-able RMM, with your PSA

YouTube
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Features

Monitoring Tasks

Various types of monitoring

10
Avg 7.3

Management Tasks

Various tasks required to keep systems running smoothly

10
Avg 7.2
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Product Details

What is N-able N-sight RMM?

N-ableâ„¢ RMM (formerly Solarwinds RMM) offers tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Boasting over 25,000 MSPs globally as users, N-able RMM offers platforms with a tailored experience built for business needs.

Key features include:

  • Integrated features within a single pane of glass, bringing everything into one console
  • Automation leads to scalability for even the largest or most complex clients
  • Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments
  • Remote control allows users to identify and fix any issue, with any endpoint, from anywhere, without disrupting the end user
  • Integrated service desk to create tickets, customize billing, and run an IT services business
  • Out-of-the- box reporting to prove value to clients
  • On-premises or hosted implementation for security and ease of use

Together, the patch management, AV, endpoint detection and response, integrated email protection, and web protection features in N-able RMM aim to provide robust security against modern malware and other cyberattacks. Auto-deployment also deploys security features across endpoints in bulk.

The tool also offers free download of Android® and iOS® mobile apps to manage issues from anywhere.

N-able N-sight RMM Features

Monitoring Tasks Features

  • Supported: Remote monitoring
  • Supported: Network device monitoring

Management Tasks Features

  • Supported: Patch Management
  • Supported: Policy-based automation

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard

N-able N-sight RMM Video

SolarWinds RMM: A Lightweight Desktop Management Software

N-able N-sight RMM Competitors

N-able N-sight RMM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesGerman, English, French, Italian, Spanish

N-able N-sight RMM Downloadables

Frequently Asked Questions

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

NinjaOne, Atera, and Pulseway are common alternatives for N-able N-sight RMM.

Reviewers rate Remote monitoring and Network device monitoring and Patch Management highest, with a score of 10.

The most common users of N-able N-sight RMM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(92)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SolarWinds RMM is a comprehensive network management solution that has proven to be invaluable for Managed Service Providers, or MSPs, and other organizations. With its wide range of tools, such as patch management, asset tracking, and change management, it allows MSPs to efficiently support several thousand endpoints with a small team. Users have found the software to be particularly helpful in managing hundreds of endpoints, providing an intuitive way to remotely monitor and manage devices and workstations at scale. It has been used by various professionals, including doctors and dentists, to ensure their clients' systems are secure and up to date, even during odd intervals. The software's customizability allows companies to tailor it to their specific needs, enabling automation of maintenance tasks and easy deployment of Windows patches. Additionally, SolarWinds RMM facilitates remote management and monitoring of thousands of devices, enabling proactive monitoring and efficient problem resolution. It is extensively used for conducting webinars, remotely monitoring client workstations, and providing quick visibility and access to clients' systems. Ultimately, SolarWinds RMM provides MSPs with the ability to deliver quicker response times and a fuller range of IT solutions to their clients while improving overall productivity.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
October 12, 2022

N-Able RMM its good

Score 9 out of 10
Vetted Review
Verified User
Incentivized
N-able RMM has been a core part of our MSP business since day one. It allows us quick visibility and access to our clients systems. The wall display gives us visibility of alerts for issues both those baked in and custom scripts we have to monitor client specific systems.
  • Remote Access
  • Monitoring
  • Backup monitoring
  • Backup
  • improved performance when switching screens when remoted to a device with multiple screens
  • Linux and mac support could be better, but are already better than most
We'e used N-able RMM and it predecessors at a couple of MSP's businesses over the years and found it a good fit for small and medium sized teams. For larger companies the lack of direct tie into a ticketing/billing such as offered by, for example, ConnectWise may be a limiting factor.
  • Monitoring/asset tracking
  • Reporting
  • Remote access
  • AV
  • Backup
  • Gives us excellent visibility of issues quickly
  • Allows our team to access systems with out worrying about firewall rules
  • allows us to fix client issues often without client interaction
Economical pricing, scalability from a small start, ease of setup were major factors in choosing N-able RMM over other platforms.
Michael Hannagan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
SolarWinds RMM is used across the whole organisation from the help desk to accounts. The application allows our organisation to provide quick remote support to our clients, and the fleet management allows us to accurately bill our clients.
  • Remote Access
  • Asset Tracking
  • Performance of Dashboard
  • Ease of Onboarding new Clients
SolarWinds Remote Monitoring & Management is suited for businesses to manage their fleets. It is suited for support desks to allow ease of access to client machines and networking.

SolarWinds is not suited for individuals.
Monitoring Tasks (2)
75%
7.5
Remote monitoring
90%
9.0
Network device monitoring
60%
6.0
Management Tasks (2)
70%
7.0
Patch Management
90%
9.0
Policy-based automation
50%
5.0
Application Performance Management
N/A
N/A
Remote Access
N/A
N/A
  • Ease of access provides for a prompt response on support.
  • Accurate fleet management counts allow us to be precise on billing.
Single pane of glass for the majority of applications from Web Protect to Patch Management and Antivirus.
October 21, 2019

SolarWinds RMM Review

T.J. Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have deployed SolarWinds RMM to 4000+ endpoints that we support. Our ability to manage that many users remotely, has become invaluable to our team and support offering. We use it primarily for asset tracking and management, patch management and change management.
  • Asset tracking.
  • Patch management.
  • Remote access.
  • We are very happy with no complaints.
This is well-suited for anyone in charge of managing multiple assets/users, either remotely or on-site. It includes a centrally located dashboard to handle just about all workstation/server management tasks.
Monitoring Tasks (2)
100%
10.0
Remote monitoring
100%
10.0
Network device monitoring
100%
10.0
Management Tasks (2)
100%
10.0
Patch Management
100%
10.0
Policy-based automation
100%
10.0
Application Performance Management
N/A
N/A
Remote Access
N/A
N/A
  • Saves our technicians valuable time in managing our clients.
We have been very pleased with our transition, primarily because of cost.
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